This Privacy Policy explains how daddywin collects, uses, stores, and protects your personal data when you use our platform. Your privacy matters to us — and this document is written to be read, not just filed away.
daddywin ("we", "us", "our", "the Company") is committed to protecting the privacy and personal data of all individuals who interact with the daddywin platform, whether as registered Members, visitors to daddywin.win, or users of any associated service. This Privacy Policy ("Policy") sets out the categories of personal data we collect, the purposes for which we process it, the legal bases on which we rely, and the rights available to you as a data subject.
This Policy should be read in conjunction with daddywin's Terms & Conditions and Responsible Gaming Policy, both of which are available on this website. By accessing or using any part of the daddywin platform, you acknowledge that you have read and understood this Policy. If you do not agree with the practices described herein, you should discontinue use of the platform.
daddywin operates as a data controller in respect of the personal data it holds about Members and visitors. Where daddywin engages third-party service providers to process personal data on its behalf, those parties act as data processors under written agreements that impose obligations equivalent to those in this Policy.
daddywin collects personal data from you directly (when you register, deposit, or contact support), automatically (through your use of the platform), and in some cases from third parties (such as payment providers and identity verification services). The categories of data we collect are as follows:
| Category | Examples | Collected When |
|---|---|---|
| Identity Data | Full name, date of birth, MyKad / passport number, selfie / photo ID | Registration & KYC verification |
| Contact Data | Email address, Malaysian mobile number, residential address | Registration & account updates |
| Financial Data | Payment method details (TnG eWallet ID, bank account, FPX reference), transaction history | Deposits, withdrawals, KYC |
| Usage Data | Login timestamps, games played, bet history, session durations, pages visited | Automatically during platform use |
| Technical Data | IP address, device type, browser, operating system, screen resolution, cookies | Automatically during platform use |
| Communications Data | Support chat logs, email correspondence, complaint records | When you contact daddywin support |
| Marketing Preferences | Opt-in/opt-out status for promotional communications | Registration & account settings |
daddywin does not collect special category data (such as racial or ethnic origin, religious beliefs, health data, or biometric data) except where strictly required for identity verification purposes under applicable regulations, and only with your explicit consent or as permitted by law.
daddywin processes your personal data only for specified, explicit, and legitimate purposes. The primary purposes for which we use your data are as follows:
daddywin processes personal data only where a valid legal basis exists under applicable data protection law. The legal bases we rely upon are:
daddywin does not sell your personal data to third parties. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection agreements:
To process deposits and withdrawals via Touch 'n Go eWallet, DuitNow, Boost, GrabPay, FPX, Maybank2u, CIMB Clicks, Public Bank, and other supported payment methods. These providers receive only the minimum data necessary to execute the relevant transaction.
Third-party KYC and age verification service providers engaged by daddywin to verify Member identities in compliance with gaming regulatory requirements. These providers are bound by strict data processing agreements.
Licensed game studios and live casino operators whose games are hosted on the daddywin platform. These providers may receive pseudonymised session and bet data necessary to operate games and resolve disputes.
daddywin will disclose personal data to competent authorities, regulators, or law enforcement bodies where required by applicable law, court order, or regulatory instruction — including for the purposes of anti-money laundering investigations.
Legal counsel, auditors, and compliance consultants, where access to personal data is necessary for the provision of professional services to daddywin, subject to professional confidentiality obligations.
daddywin uses cookies and similar tracking technologies on daddywin.win to operate the platform, personalise your experience, and analyse usage patterns. The categories of cookies we use are:
By continuing to use daddywin.win after being presented with our cookie notice, you consent to the use of non-essential cookies as described above. You may withdraw consent at any time by adjusting your browser settings or using our cookie preference centre — however, disabling strictly necessary cookies may impair your ability to use the platform.
daddywin retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. Our standard retention periods are as follows:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with daddywin's data disposal procedures.
Subject to applicable law, you have the following rights in relation to your personal data held by daddywin:
To exercise any of the above rights, please contact daddywin's support team using the email address displayed in the footer of this website. daddywin will respond to all data subject requests within thirty (30) days of receipt. In complex cases, this period may be extended by a further sixty (60) days, with notice provided to you within the initial thirty-day period.
daddywin implements technical and organisational security measures appropriate to the risk posed by the processing of your personal data. These measures include:
While daddywin takes all reasonable precautions to protect personal data, no system is entirely immune to security incidents. In the event of a personal data breach that poses a risk to your rights and freedoms, daddywin will notify the relevant supervisory authority within 72 hours of becoming aware of the breach and will notify affected Members without undue delay where the breach is likely to result in a high risk to their rights.
daddywin may transfer your personal data to third-party service providers and infrastructure providers located outside Malaysia, including countries within the Asia-Pacific region and, in limited cases, other jurisdictions where daddywin's technology partners operate data centres. Any such transfers are made subject to appropriate safeguards to ensure that your personal data receives a level of protection equivalent to that required by applicable data protection law — including by means of standard contractual clauses, adequacy decisions, or binding corporate rules where applicable.
daddywin's services are strictly for adults aged 21 and above. daddywin does not knowingly collect personal data from individuals under the age of 21. If daddywin becomes aware that personal data has been collected from a person under the minimum age, that account will be immediately closed and all associated personal data deleted in accordance with our data disposal procedures, except where retention is required by law.
If you believe that a minor may have registered on the daddywin platform, please contact our support team immediately using the contact details in the footer of this website.
daddywin may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or regulatory guidance. The effective date of the current version is displayed at the top of this Policy. Where changes are material, daddywin will provide advance notice by email to registered Members or by prominent notice on the platform prior to the changes taking effect. Your continued use of the daddywin platform following the effective date of any update constitutes your acceptance of the revised Policy.
For any queries regarding this Privacy Policy, to exercise your data subject rights, or to raise a privacy-related complaint, please contact daddywin's support team. Our contact email address is displayed in the footer of this website. All privacy-related enquiries are handled by daddywin's compliance team, and you will receive an acknowledgement within two (2) business days.
If you are not satisfied with daddywin's response to a privacy complaint, you may have the right to lodge a complaint with the relevant data protection supervisory authority in your jurisdiction.
Six ways daddywin keeps your personal data secure and your rights respected.
Every byte of data between your device and daddywin is encrypted in transit — login credentials, payment details, and personal information alike.
Sensitive personal data fields stored in daddywin's databases are encrypted at rest, adding a second layer of protection beyond network security.
daddywin does not sell, rent, or trade your personal data to third-party advertisers or data brokers under any circumstances.
Access, correct, delete, or export your personal data at any time. daddywin responds to data subject requests within 30 days.
We only collect data that is necessary for the services you use. No excessive or irrelevant data collection — your information stays relevant and purposeful.
daddywin processes personal data in compliance with applicable data protection laws and gaming regulatory requirements, with regular independent audits.
Your data is protected. Your privacy is respected. Join Malaysia's trusted online casino and sportsbook — secure, fair, and built for Malaysian players aged 21+.
Join daddywin Today21+ only · Gamble Responsibly · SSL Secured